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Who we are · № 01

Scott Brady

Co-owner and principal · Progressive Association Management

He founded the association management division in 2020 and built it around a single constraint: no manager carries more than ten communities, or a thousand owners. The rest of the company is designed backwards from that.

Division founded
2020
Associations
228
Homeowners
Nearly 15,000
Growth
100% organic
Scott Brady, co-owner and principal of Progressive Association Management Scott Brady, co-owner and principal of Progressive Association Management

The model

A management company designed backwards from the manager's workload.

Scott specialises in community association management, HOA board relations, and the operational systems that make accountable, transparent service something a board can actually hold a company to.

The model was built in response to the gap Progressive saw in the category: too many boards who would not recommend the company managing their community. It was designed from the ground up to change exactly that.

So each community manager is limited to 10 associations or 1,000 owners, and is given full back-office support behind them. That is what lets the company deliver at a scale most HOA management firms cannot match, against documented daily service standards that hold the team accountable to every board it serves.

It is now one of the fastest organically growing association management firms in California: 228 associations and nearly 15,000 homeowners, reached through 100% organic growth.

Meet the managers the cap applies to

10Associations, maximum,
per community manager

1,000Or owners, maximum —
whichever comes first

228Associations managed,
through organic growth alone

The record

Public office, industry office, and the companies he runs.

A board is handing someone its building and its money. This is the public record that comes with the person doing the asking.

Civic office

№ 02
  • Mayor, City of PlacentiaAnd City Council Member

Industry office

№ 03 · 5
  • Director, California Association of RealtorsCAR

    Since 2011
  • Co-Chair, Homeownership Housing / Common Interest Development CommitteeCalifornia Association of Realtors

  • President, Pacific West RealtorsPWR

    2011 / 2012
  • President, Long Beach ChapterNational Association of Residential Property Managers

  • Featured speaker, NARPM National ConferenceSix or more appearances

Companies

№ 04 · 5

In print

He wrote the reference book for the people he is asking to hire him.

Scott writes about HOA governance, board best practices, community association management, and what it takes to build a management company Southern California communities can actually trust.

Cover of The ABCs of HOAs by Scott P. Brady
Cover№ 05

The ABCs of HOAs

The Ultimate Guide to Homeowner Associations for Buyers, Owners and Boards

By Scott P. Brady

An in-depth look at how homeowner associations actually operate: their legal foundations, and the rights and responsibilities of both the association and its members. Written for the new homeowner unfamiliar with the rules, and for the board member who needs governance and the finances to be right.

Author
Scott P. Brady
Format
eBook
ISBN
9798350934380
Press№ 06 · 3
  • HousingWireArticle
  • OC Register
  • Residential ResourceNARPM
Disclosure№ 07

Regarding Progressive Property Management: as required by the Department of Real Estate (DRE), Progressive is a licensed broker, with the responsible broker of record being Garrett Brady.

The company belongs to the National Association of Residential Property Managers (NARPM) and participates in committees and forums at the California Association of Realtors (CAR). Progressive Association Management is a CACM-member company serving communities throughout Southern California. CA DRE #01958885.

What boards say

Boards don’t leave once they’re here.

300+

5-star reviews on Google

Rated 5 out of 5.
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Lisa Bruchet · Google review
Rated 5 out of 5.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
Karina Sanchez · Google review
Rated 5 out of 5.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Hannah Bruchet · Google review
Rated 5 out of 5.
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Jennifer Regan · Google review
Rated 5 out of 5.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Tara V · Google review
Rated 5 out of 5.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
Brittany Van Coillie · Google review
Rated 5 out of 5.
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
Amy · Google review
Rated 5 out of 5.
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
DanaP · Google review
Rated 5 out of 5.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Vanessa Fuentes · Google review
Rated 5 out of 5.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
Kaela Sky · Google review
Rated 5 out of 5.
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Veronica Hurtado · Google review
Rated 5 out of 5.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
Glenn Simpson · Google review
Rated 5 out of 5.
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Kandie Moreno · Google review
Rated 5 out of 5.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Steven Byrnes · Google review
Rated 5 out of 5.
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
puchila · Google review

Licensed, bonded and insured

Every manager CCAM-certifiedManagers licensed with the California DRE$1,000,000 fidelity bond
General liability · E&O · cyber-theft · workers’ compCA DRE #01958885

Take it to your board

Ready to convince your board?

A single page your board can actually read before the next meeting: the pricing formula worked through, the seven guarantees, and the nine-step switch — with what it costs and how long it takes.

Call 1-800-665-2149 Free Quote